Various teams calculated month-end sales commissions manually. Different systems stored the required data, which created silos instead of a unified enterprise view. As a result, commission calculations took longer and produced significant errors.
The company previously attempted to fix the process. However, the team that built the original system had already left, which stalled progress. Consequently, sales partners grew increasingly frustrated due to repeated calculation mistakes.
GainOps redesigned and streamlined the entire commission process. The solution reduced calculation time and eliminated errors. In addition, the business recovered its investment quickly.
By correcting major mistakes - such as paying full commission amounts to each rep and partner - the company properly divided commissions between the appropriate parties. As a result, the organization improved accuracy, restored trust, and increased overall efficiency.
