Sub-optimal business processes and siloed data collection and definitions increased operational costs and caused revenue leakages that were hard to detect for these reasons. GainOps helped the business undergo a transformation including improved business processes, clearly identified KPIs for process control and data integration that provided a clear enterprise-wide view. This reduced operational costs, enabled […]
A startup pharmaceutical company was facing the complication of identifying doctors and other health care workers with authority to prescribe their medications. Such prescribers could prescribe drugs in several states. The business could give samples of their product to prescribers only in those states wherein they could prescribed. Non-compliance with this rule carried a high […]
Month end sales commissions were calculated by various teams. The required data was distributed across different systems. It reflected silos, not the enterprise. This led to longer commission calculation time spans and significant errors. An earlier attempt to correct the process was obstructed as the persons who had built the existing system had left some […]
A manufacturer of motors who wanted to compete with China was taking a long to to complete sales as motors are very complex and each customer has markedly different requirements for their particular solution. Further, sales operations costs were high. GainOps designed and implemented a solution to give the manufacturer an edge over their competitors […]
Banks are required to comply with the new Current Expected Credit Losses (CECL) accounting standard which requires then to provide estimates of expected losses over the life of loans. GainOps designed and deployed a comprehensive solution (including automated data collection and integration, interactive front-end and reports) that enabled bank officers to select loans for analysis, […]
A large cable manufacturer was not being able to ascertain the profitability of its sales representatives. The data required to calculate these was kept in disparate platforms - credit and debit notes in spreadsheets, orders in a web-based system and invoices in a home grown ERP system. This created obstructions to profitability computation. GainOps redesigned […]
Generated leads were not being tracked. This led to the same customers and prospects being contacted by different representatives for the same topic, leafing to churn. It was not possible to ascertain what channel partners were doing with the leads. This increased CAC. The GainOps solution made lead tracking and analysis easy and helped find […]
A consumer packaged goods company used a "one size fits all" approach to customer service and consequently lost customers. GainOps designed and implemented a solution that identified particular needs of customers and assessed their churn risk. This helped the business reduce churn significantly.
