Sub-optimal business processes and siloed data collection and definitions increased operational costs and caused revenue leakages that were hard to detect for these reasons. GainOps helped the business undergo a transformation including improved business processes, clearly identified KPIs for process control and data integration that provided a clear enterprise-wide view. This reduced operational costs, enabled […]
Banks are required to comply with the new Current Expected Credit Losses (CECL) accounting standard which requires then to provide estimates of expected losses over the life of loans. GainOps designed and deployed a comprehensive solution (including automated data collection and integration, interactive front-end and reports) that enabled bank officers to select loans for analysis, […]
A capital goods manufacturer needed to combine as many as seven ERP systems when creating a new business unit. GainOps managed the data design and migration portions of this very complex project. The resulting system easily passed a required Department of Defense audit.
An international food and beverage company that had grown by acquisitions resulting in a patch work of systems and loosely shared knowledge to manage the field sales team. The company lost a lot of leverage and information with any attrition. GainOps identified metrics for effective sales force management and designed a solution to measure these. […]
Generated leads were not being tracked. This led to the same customers and prospects being contacted by different representatives for the same topic, leafing to churn. It was not possible to ascertain what channel partners were doing with the leads. This increased CAC. The GainOps solution made lead tracking and analysis easy and helped find […]
A consumer packaged goods company used a "one size fits all" approach to customer service and consequently lost customers. GainOps designed and implemented a solution that identified particular needs of customers and assessed their churn risk. This helped the business reduce churn significantly.
